New Brunswick rental tools
Repair request letter
Something needs fixing? Put it in writing. List the repairs, set a reasonable deadline, and download a clear request you can send your landlord and keep on file.
Your letter
[Your name]
July 20, 2026
[Landlord's name]
Re: Request for repairs
Dear [Landlord's name],
I hope you are well. I am writing to request the following repairs at [the rental address]:
1. [describe the repair needed]
Whenever it is convenient, you or a contractor are welcome to come by. Just let me know a time that works and I will make sure you have access. You can reach me at [your phone or email].
Thank you so much for taking care of these. I really appreciate it.
Sincerely,
[Your name]
Tenant
This is a general template, not legal advice. New Brunswick's Residential Tenancies Act is being modernized. Confirm the current rules with the Tenant and Landlord Relations Office (1-888-762-8600, gnb.ca) before you rely on this template.
How repair requests work in New Brunswick
Your landlord has to keep the unit in a good state of repair and fit to live in. The best first step is a clear written request that lists each problem and gives a reasonable time to fix it. Writing it down matters: it lets the landlord enter to do the repair, and it is the record you need if the issue is not handled.
For an emergency such as no heat, no water, or a major leak, ask for it to be fixed right away. If your landlord does not respond, contact the Tenant and Landlord Relations Office at 1-888-762-8600. Send your request by a method you can prove, and keep a copy with any photos.
Common questions
How do I ask my landlord for repairs in New Brunswick?
Put your request in writing. List each problem, give a reasonable time to fix it, and keep a copy. A written request also lets the landlord enter to do the repair, and it creates the record you need if you have to escalate.
What if my landlord ignores my repair request?
Contact the Tenant and Landlord Relations Office at 1-888-762-8600. If it is not resolved, you can file the Tenant Application for Assistance. An officer can then order the repairs, let you arrange them and deduct the cost, or order a rent reduction.
Is the landlord responsible for repairs?
Yes. Under the Residential Tenancies Act, the landlord must keep the unit in a good state of repair and fit to live in. You are responsible for ordinary cleanliness and for damage you cause.
